Delivery & payment

From our store to your daily routine, here is what to expect when ordering from Basmetna in Lebanon.

Delivery across Lebanon

Delivery is $2.90 for orders below $50. Orders of $50 or more qualify for free delivery. The threshold applies to your product total after discounts, excluding delivery charges.

Cash on delivery

Pay when your order arrives. With cash on delivery, there is no advance payment. If your order is not delivered, you do not pay for it.

Check the order total before placing your order and have the cash amount ready for the courier.

When will my order arrive?

Delivery timing depends on your location and order availability. For an estimate for your area, contact us before ordering.

Help us reach you

Enter a reachable phone number and a complete address, including your area, street, building and any useful landmark, so the courier can find you.

Need to change an order?

Contact Basmetna as soon as possible with your order number and the change you need. We will check whether it can still be amended before dispatch.

Missing, wrong or damaged item?

Contact Basmetna with your order number and a description of the issue. Keep the item and packaging while we review your request.